Практичне заняття 13
Тема: Електронні засоби зв’язку.
Питання:
1.
What
is fax?
2.
What
are the advantages of sending messages by fax?
3.
How is
sending messages by telex performed?
4.
How
can one correct the mistake made while sending a telex?
5.
Name
the abbreviations used when sending telexes.
6.
Tell
the story of creating the Internet.
7.
What
is the purpose of using the Internet?
8.
Which
main spheres/branches of using the Internet do you know?
9.
What
is e-mail?
10. What does an e-mail message consist of?
11. Name abbreviations used when writing an e-mail
message.
1. Read and translate the
text.
Fax
The word "fax" comes
from the word "facsimile". A fax machine will send a duplicate of the
message, document, design or photo that is fed into it.
Faxing is a means of
telecommunication that has developed very quickly over the past few years.
There are various models of fax machines which connect to a telephone socket
and which work on a system similar to the telephone system.
Charges are measured in
telephone units and therefore vary according to the time of day and where the
fax is being sent. The advantages of fax include instant reception of documents
and documentary evidence of what has been transferred. A document can be
relayed from one source to hundreds of other receivers, for example, if the
head office of a chain store wants to circulate a memo or report to its
branches.
Though hard to believe, the fax machine, or facsimile, dates back to 1843,
when it was invented by Alexander Bain. The telephone would not be patented for
another 33 years. Even in this age of email and the ability to email documents,
there is still the occasional need of sending a fax. A cover sheet should be
sent with every fax and a basic cover sheet is simple to set up.
Fax
Instructions
1.
Open the software you use to create documents, and start with a new, blank
document. You could use a template for your fax, but for now you will make it
from scratch so that you know the basic format.
2
Write "To:" at the top of the page followed by to whom you are
sending the fax. If it is to a business or organization, use the name of the
business or organization after the "To." On the next line you can use
"Attn:" followed by a person's name if the
fax needs to go to a specific person within the business or organization. If you
are sending the fax to a person, simply write that person's name following the
"To."
3
Include the fax number of the business, organization or person to whom you
are sending the fax below the name by writing "Fax Number:" followed
by the number. This is to ensure that if the fax ends up at the wrong location
because you have the wrong number or punched in the wrong numbers, the person
who received the fax can notify you of the mistake.
4
Write the number of pages the fax will contain, including the cover page.
This line will simply read, "Number of Pages:" followed by the number
of pages of the fax.
5
Include your contact details, such as your name, your fax number and phone
number, so the recipient of the fax can get back to you. This is the
"From:" part of the fax cover sheet.
6
The "To:" and "From:" parts can be followed by a
"Message:" section where you can write what the fax contains and any
pertinent information concerning the fax.
2.
Read and discuss the following faxes.
a) This fax is an example of
an informal message from a sales representative, who needs something to be done
urgently by his Head Office. Notice that the fax is kept brief and clear.
MANSON OFFICE SUPPLIER LIMITED
Canal Street, Manchester M12 4KQ
Fax transmission
From: Nick Manson
To: Sue Bresson
Sue,
I've been in Bournemouth now since yesterday, and our clients seem to be
most enthusiastic about our new range of notepaper. Can you send some more
samples and about twenty more catalogues? Please send them Data post, and then
I'll definitely get them tomorrow.
Also, just to let you know I'll be in Norwich on Thursday 18th
and Friday 19th and back at the office on the Monday.
Thanks, and see you next week.
b)
This is the example of a fax structure
3. Write
two faxes: one – formal, the other –
informal.
4 Read and translate telefaxes. Write out the
unknown words.
TELEFAX
While telexes are used to pass information about orders, time of delivery
and various other matters during the negotiations, important printed materials
may be transmitted from one place to another by telecopies (which is
principally a copying machine that is connected to another similar copier
through the telephone network) often called telefaxes.
SPECIMEN
TELEFAXES
To: Mrs
Marjolein Bakker
Conference Service
PTT Telecom
Netherlands
fax: +56 72 511 3587
From: Ivan Petrenko
Ukraine
tel:
+ 380-44-229 1123
fax: + 380-44-229 0056
Date: March 2, 2016
Subject: On participation in GDM
Dear Mrs.
Bakker,
Thank you
very much for hotel reservation for us. As before, we plan to arrive in the
Netherlands on March 26, 2016 by the flight of KLM Kyiv — Amsterdam.
We should be
most grateful if you would send us an official invitation that is necessary for
an entry visa at the Netherlands Embassy.
Hereby we
send you our passport data:
|
First name |
Ivan Petrenko |
Tamara Bilenko |
|
Date of birth |
August 29, 1955 |
March 16, 1968 |
|
Passport number |
42=6295702 |
40=6891346 |
|
Nationality |
Ukrainian |
Ukrainian |
Sincerely,
Vasyl Ivanov
Acting
Director
Strategy
& Planning
TELEFAX
To: Director Training
PTT Telecom
tel:
3170 332 3315
fax: 3170 332 4029
From: Ivan Petrenko
Network Strategy &
Planning
tel:
380-44-224 1235
fax: 380-44-224 1239
Date: April 6, 2016
Subject: Course
attendance «Management of Planning of Modern
Telephone Network»
Dear Mr. Norman A. Matil,
Thank you
very much for your help in entrance visa reception at the embassy of
Netherlands in Kyiv.
I plan to
arrive to Netherlands on Sunday, April 9, 2016 by the KLM flight Kyiv —
Amsterdam. According to the time table, arrival time to Schiphol airport is at
17.30.
Will you be
so kind to arrange a transport to take me from the airport to Groningen.
Thank you
for your assistance.
Kind
regards,
Ivan Petrenko,
Director
Network
Strategy & Planning
The Telex
The mobile telephone, fast train and air travel have cut the problem of
distance for today's business executives. However, where the addressee cannot
be reached by telephone, the fax and the telex messages may still prove
valuable. Generally speaking, telex machines are now used only where there is a
need for a legal proof and when a fax message is unacceptable.
The telex is a machine like a typewriter, but with a dial on its casing. A
message can be sent by dialing the receiver's number, by dialing and using the
keyboard for some countries, or by asking the operator to connect you.
The telex has all the advantages of sending a cable and in addition it
operates in the office and offers a direct line. It is available twenty-four
hours a day, and can send cables as well as telex messages.
Operating the telex: once the telex operator has dialed the code, an
answerback code will appear on the teleprinter
indicating that the sender is through. If the wrong code appears, the sender
dials again. The message is typed, as with a normal typewriter, and appears on
the receiver's machine.
Corrections are made by typing five X's: WE ARE SEDXXXXXSENDING ORDER.
Each telex message is finished with + sign, if the end is not clear; + +
sign is used after the last message; + ? sign at the end of a message means
either “reply, confirm” or “A further message will be sent”.
6. Study the layout and the language of telexes.
The Layout of the Telex:
|
Answerback Message Sender’s name Collation |
194381 FL NT Q CONSIGNMENT PL 1350 ONLY ACCEPTABLE AT 33 O/O TRADE DISK NOT THE 25 O/O OFFERED PLS CFM TRACER LONDON PL1350 33 O/O+? |
Telexes have their own language. Some words are left out altogether, e.g.
articles, prepositions, pronouns “I”, “you”, auxiliary verbs “to be”, “to
have”, “will”. Instead of “I'll write soon” it is written “WRITING SOON” or
“LETTER FOLLOWS”; instead of “Please will you write soon” –“PLEASE WRITE SOON”.
Telex charges depend on the time it takes to send the message, so telex
operators have developed their own abbreviations:
ASAP, SOONEST – as soon as possible
ATTN – attention
CFM – confirm, I confirm
EEE – error
ETA – estimate time of arrival
EXT – extension
FIN - I have finished my message now
FR – from
L/C – letter of credit
MGR – manager
MOM – waits, waiting
PLS, SVP – please
RAP – I shall call you back
RECALL – call me back
RODS – regards
THRU – through
THKS – thanks
TLX – telex
U – you
W – words
X – error
Figures and symbols should be written in words, e.g.: FIFTY DOLLARS for
$50.00; AT for @; PER CENT for %.
The word “telex” can be used as a noun, a verb and a participle, e.g.:
“Please telex as soon as possible” or “We received a telexed reply”.
7. Decode the following two telexes
1
|
ATTN: JOHN REED, STOCK MGR FR: STEVE FOX PLS CFM ETA FOR MILD STEEL ORDER NO 6345C THKS IN ADVANCE |
2
|
APR 7 2000 TO: MARTIN BUSH FR: JIM FORSTER RE YR TLX
86/742 PLS OPEN L/C
THRU OUR BANK THE VIKING BANK LTD LONDON GB AWAIT DETAILS OF L/C ASAP RGDS |
8.Write
these sentences as if you are sending a telex.
1. I have booked your flight to
Manchester, departing from Brussels at 12:30 on Monday.
2. Would you please inform your
representatives?
3. I would be happy if you could
suggest a suitable meeting date in August or September.
4. Would you please tell us which
day you will be returning?
5. The Madrid conference has been
postponed.
6. Thank you for your letter.
7. I can confirm that your order
number 442/7 (550 rolls of wire netting) was dispatched on 24th
November.
8. I intend to meet Foster and
Gamble on Wednesday, and shall fly back two days later.
9. Consignment No. 441 should
arrive Southampton on M.S. Atlanta tomorrow.
10. I met Mr. Larwood
yesterday. Everything is satisfactory.
9. Underline the key message words in the below
text. List the main points covered in the telex.
TO: MARIE ZOLI, EUROPEAN WOMEN’S ASSN.
FROM: ANN WILLIAMS
DATE: NOVEMBER 25, 1999
RE: OURTELCON PROPOSED LUNCHEON
CONCERNING POSSIBILITY OF A LUNCHEON FOR YR CLUB
MEMBERS ON BOARD THE FLYING DUTCHMAN IN JUN, AM PLEASED TO CONF THAT WE CAN
CATER FOR TWENTY AND SHALL SEND YOU SAMPLE MENU IN NR FUT. A SIMPLER, LESS EXP
MENU CAN BE ARRNGD IF DESIRED. RE YR PROPOSED TALK ON LIFE IN ITALY, I REGRET
TO SAY THAT WE DO NOT HAVE SUFF SPACE TO ACCOMM ONE HUNDRED. ON THE OTHER HAND,
WE COULD ARRNG SPACE FOR FIFTY FOR YR ANN GEN MTG. IN FACT, I HAVE ALREADY DISC
THIS WITH MRS. HEWLETT WHO CONTACTED ME
ON THIS SUBJ LST MTH. PLS DO NOT HESITATE TO CONTACT ME FOR FURTHER
DETAILS.
10
Paraphrase this telex verbally
URG U CALL THIS OFFICE WITHIN 48 HRS CONC
YR DEFAULTED STUDENT LOAN. FAILURE TO
PAY YR DEBT MAY RESULT IN ASSIGNMENT OF YR ACCT TO U.S. ATTORNEY. UNL THIS DEBT
IS PD IN FULL, ADMIN COSTS, ATTORNEY FEES AND COURT COSTS WILL BE ADDED TO THIS
DEBT.
11.
Read and discuss the text. Write out the unknown words.
INTERNET
The best way to think of the Internet, or Net as it is often called, is a
vast global network of networks connecting computers across the world. At
present, more than 33 million people use Internet and over three million
computers worldwide are linked in. They use the Net for transferring data,
playing games, socializing with other computer users, and sending e-mail.
The Net was dreamt up in the late 1960s by the US Defense Department's
Advanced Research Projects Agency which decided that it needed a means by which
messages could be sent and received even if phone lines were inoperative. In
1969, there was a network of just four computers. By 1972 the number had risen
to 40. About this time the idea of electronic mailbox was born. By 1984 the
Internet began to develop into the form we know it today.
The Internet can be divided into five broad areas.
Electronic mail, which is much faster than traditional mail. Anything
that can be digitized (converted into digital form) – pictures, sound, video –
can be sent, retrieved, and printed at the other end.
Information sites. This is perhaps the fastest growing area of the
Internet as more and more people put their own information pages on line.
Computers process vast amounts of information very fast, by specifying a key
word or phrase. The computer can then search around the Net until it finds some
matches. These information sites are usually stored on big computers that
exist all over the world. The beauty of the Net is that you can access all of
them from your home, using your own PC.
The World Wide Web, usually referred to as WWW or 3W, is a vast network of
information databases that feature text, sound, and even video clips. On the WWW
you can go on a tour of a museum or exhibition, see the latest images from
outer space, go shopping, and get travel information on hotels and holidays.
Usenet is a collection of newsgroups covering any topic. Each newsgroup consists
of messages and information posted by other users. There are more than 10,000
newsgroups and they are popular with universities and businesses.
Telnet programs allow you to use your personal computer to access a powerful
mainframe computer.
12.
Make the following sentences complete.
1. More than 33 million people
use the Net for...........................
2. It was in the late 1960s when..................................................
3. By 1984...................................................................................
4. ………………………………........... five broad areas.
5. Anything that can be
digitized, can........................................
6. One thing that computers do
very well is................................
7. On WWW you can..................................................................
8. More than 10,000....................................................................
13.
Read and discuss the text. Try to retell it.
E-mail
The electronic mail (e-mail) was started in the late 60s by the U.S.
military that were searching for a way of communication in the event of a
large-scale nuclear war. They needed a system that would be decentralized,
reliable, and fast in case the central institutions were destroyed. They came
up with e-mail.
In the early 70s, e-mail was limited to the U.S. military, defense
contractors, and universities doing defense research. By the 70s it had begun
to spread more broadly within university communities. By the 80s, academics in
a number of fields were using e-mail for professional collaboration. The 90s
saw an explosion of the use of e-mail and other computing networking. It is
estimated that more than 25 million people throughout the world were using it
in the mid-90s.
E-mail is a way of sending a message from one computer to one or more other
computers around the world. A subscriber to e-mail needs a terminal, such as a
PC, a telephone line, and a modem, which is a device of converting signals into
text. E-mail users must also have access to a mailbox, which they can call from
anywhere in the world to retrieve messages. They receive a mailbox number and a
password for confidentiality.
E-mail is fast, cheap, and relatively reliable. It permits to send large
amounts of information to different addressees and allows people to retrieve
messages at any time.
A typical e-mail address is: direct@askbooks.kiev.ua (the e-mail address of
the A.S.K. Publishers House). The part to the left of the @ sign, called use
rid, has been chosen as a personal handle. The part to the right is called the
domain and represents the particular computer that receives and delivers the
message.
E-mail message usually comes into two parts: the heading and the body. The
heading includes: the date, the writer's name, the addressee's name, which is
to receive a copy (c.c.), if any, and the subject. The body of the message
bears an ordinary content of a letter but a bit shorter.
The golden rule for writing e-mail messages is KISS (keep it short and
simple). Use short phrases instead of long, active voice instead of passive;
avoid foreign words, metaphors, and scientific terms.
There's no bold in e-mail, so
use capitals or asterisks. Among the abbreviations used in e-mail there are:
BTW – by the way; IMHO – in my humble opinion; CONT – container; SHPT –
shipment; RQST – request; BUZ – business; MESS – message.
14. Rewrite the letter; substitute the phrases in bold type with more suitable
ones for e-mail correspondence. Don’t hesitate to omit unnecessary information.
|
Dear Mr. Adams, I
have been informed today by your secretary that your firm is now ready to take our
proposition for take-over. I am glad to hear that nevertheless the negotiations were too long and time-consuming we
have come to a positive decision. You will be informed by my secretary about our “rendez-vous” on my arrival from Brazil next week. I
hope we will be able to discuss the matter over. I am
looking forward to meeting you soon. Sincerely yours, Nick O’Brien |
15 Complete the sentences with the enlisted
words.
a)
INBOX
b)
OUTBOX
c)
SENT ITEMS
d) NEW
MSG/NEW/NEW MAIL/COMPOSE
e)
REPLY
f)
FORWARD
g)
ADDRESS BOOK
h)
SEND/RECV/SEND&RECEIVE
i)
capital/small/at/dot
j)
DRAFTS
1)
My
address is HollyWoods@hotmail.com, that’s ______ H ______ o-l-l-y
______W ______ o-o-d-s ______ hotmail ______ com.
2)
I need
my ______ to add/remove/amend e-mail addresses.
3)
My
______ is where my incoming messages are stored.
4)
If I
______ a message it goes on to another person.
5)
With
“______” I can write a new letter.
6)
If I
press ______ I connect with Internet.
7)
I look
at ______ to see what messages I have sent.
8)
Before
being sent across Internet, my messages are stored in the ______ .
9)
I need
to send an answer to that message, I’ll use ______ .
10)
I’ll
have to finish that e-mail later, I’ll store it in ______ .
16. A “smiley” is a symbol in the Internet to
express your emotions. What is the meaning of the following symbols?
