LESSON 6

MAKING A TELEPHONE CALL

I. Consider the following questions in the group of four. A spokesperson will report on your discussion to the whole group.

1. Do your know how to make a telephone call? Describe your actions, please.

2. Are there any telephone subscribers served by manual exchanges in your town?

3. Why do you think that to make a call to London is as easy as to the next door nowadays?

4. What kind of telephone do you consider the most convenient?

II. Read the text below and check its comprehension.

Making a Telephone Call

A telephone call starts when the caller lifts a handset off the base. This closes an electrical switch that initiates the flow of a steady electric current over the line between the user's location and the exchange. The exchange detects the current and returns a dial tone, a precise combination of two notes that lets a caller know the line is ready.

Once the dial tone is heard, the caller uses a rotary or push-button dial mounted either on the handset or base to enter a sequence of digits, the telephone number of the called party. The switching equipment in the exchange removes the dial tone from the line after the first digit is received and, after receiving the last digit, determines whether the called party is in the same exchange or a different exchange. If the called party is in the same exchange, bursts of ringing current are applied to the called party's line. Each telephone contains a ringer that responds to a specific electric frequency. When the called party answers the telephone by picking up the handset, steady current starts to flow in the called party's line and is detected by the exchange. The exchange then stops applying ringing and sets up a connection between the caller and the called party.

If the called party is in a different exchange from the caller, the caller's ex-change sets up a connection over the telephone network to the called party's exchange. The called exchange then handles the process of ringing, detecting an answer, and notifying the calling exchange and billing machinery when the call is completed.

When the conversation is over, one or both parties hang up by replacing their handset on the base, stopping the flow of current. The exchange then initiates the process of taking down the connection, including notifying billing equipment of the duration of the call if appropriate. Billing equipment may or may not be involved because calls within the local calling area may be either flat rate or message rate. In flat-rate service, the subscriber is allowed an un-limited number of calls for a fixed fee each month. For message-rate subscri-bers, each call involves a charge that depends on the distance between the calling and called parties and the duration of the call. A long-distance call is a call out of the local calling area and is always billed as a message-rate call.

Switching

Telephone switching equipment interprets the number dialed and then completes a path through the network to the called subscriber. For long-dis-tance calls with complicated paths through the network, several levels of switching equipment may be needed. The automatic exchange to which the subscriber's telephone is connected is the lowest level of switching equip-ment and is called by various names, including local exchange, local office, central-office switch, or, simply, switch. Higher levels of switching equipment include tandem and toll switches, and are not needed when both caller and called subscribers are within the same local exchange.

Today in the United States all telephone subscribers are served by auto-matic exchanges. The number being dialed is stored and then passed to the exchange's central computer, which in turn operates the switch to complete the call or routes it to a higher-level switch for further processing.

Today's automatic exchanges use a pair of computers, one running the program that provides service, and the second monitoring the operation of the first.

The greatly expanded information-processing capability of modern com-puters permits Direct Distance Dialing, with which a subscriber can automati-cally place a call to a distant city without needing the services of a human operator to determine the appropriate routing path through the network. Computers in the switching machines used for long-distance calls store the routing information in their electronic memory. A toll-switching machine may store several different possible routes for a call. As telephone traffic becomes heavier during the day, some routes may become unavailable. The toll switch will then select a less direct alternate route to permit the completion of the call.

Transmission

Calling from New York City to Hong Kong involves using a path that trans-mits electrical energy halfway around the world. During the conversation, it is the task of the transmission system to deliver that energy so that the speech or data is transmitted clearly and free from noise. Since the telephone in New York City does not know whether it is connected to a telephone next door or to one in Hong Kong, the amount of energy put on the line is not different in either case. However, it requires much more energy to converse with Hong Kong than with next door because energy is lost in the transmis-sion. The transmission path must provide amplification of the signal as well as transport.

Analog transmission, in which speech or data is converted directly into a varying electrical current, is suitable for local calls. For long-distance calls, the signal is digitized, or converted to a series of pulses that encodes the information.

Digital transmission systems are much less subject to interfering noise than are analog systems. The digitized signal can then be passed through a digital-to-analog converter (DAC) at a point close to the receiving party, and converted to a form that the ear cannot distinguish from the original signal.

There are several ways a digital or analog signal may be transmitted, inc-luding coaxial and fiber-optic cables and microwave and long wave radio sig-nals sent along the ground or bounced off satellites in orbit around the earth.

A coaxial wire is an efficient transmission system. A coaxial wire has a conducting tube surrounding another conductor. A coaxial cable contains several coaxial wires in a common outer covering. The important benefit of a coaxial cable over a cable composed of simple wires is that the coaxial cable is more efficient at carrying very high frequency currents. This is important because in providing transmission over long distances. The combined signal containing hundreds of individual telephone conversations is sent over one pair of wires in a coaxial cable, so the signal has to be very clear. Coaxial cable is expensive to install and maintain, especially when it is lying on the ocean floor.

Another telephone-transmission method uses fiber-optic cable, which is made of bundles of optical fibers, long strands of specially made glass enca-sed in a protective coating. Optical fibers transmit energy in the form of light pulses. The technology is similar to that of the coaxial cable, except that the optical fibers can handle tens of thousands of conversations simultaneously.

Another approach to long-distance transmission is the use of radio. Micro-wave radio uses very high frequency radio waves and has the ability to handle a large number of simultaneous conversations over the same microwave link. Because cable does not have to be installed between microwave towers, this system is usually cheaper than coaxial cable. On land, the coaxial-cable sys-tems are often supplemented with microwave-radio systems.

The technology of microwave radio is carried one step further by the use of communications satellites. Most communications satellites are in geosyn-chronous orbit that is, they orbit the earth once a day over the equator, so the satellite is always above the same place on the earth's surface. Even conside-ring the expense of a satellite, this method is cheaper to install and maintain per channel than using coaxial cables on the ocean floor. Consequently, satel-lite links are used regularly in long-distance calling. But satellite communica-tion does have one serious shortcoming: because of the satellite's distance from the earth, there is a noticeable lag in conversational responses. As a re-sult, many calls use a satellite for only one direction of transmission, such as from the caller to the receiver, and use a ground microwave or coaxial link for receiver-to-caller transmission.

A combination of microwave, coaxial-cable, optical-fiber, and satellite paths now link the major cities of the world. The capacity of each type of system depends on its age and the territory covered, but capacities generally fall into the following ranges: Frequency modulation over a simple pair of wires like the earliest telephone lines yields tens of circuits per pair; coaxial cable yields hundreds of circuits per pair of conductors, and thousands per cable; microwave and satellite transmissions yield thousands of circuits per link; and optical fiber has the potential for tens of thousands of circuits per fiber.

Comprehension Check Up

1. How does a telephone call start? 2. What lets the caller know the line is ready? 3. How does the switching equipment determine whether the called party is in the same exchange or different exchange? 4. What is the difference between flat rate and message rate? 5. What is the lowest level of switching equipment? 6. Who operates the automatic exchanges? 7. What kinds of trans-mission systems do you know? 8. What are the ways of telephone transmissi-on? 9. What are the differences between a coaxial cable and fiber-optic cable? 10. What are the advantages of the use of radio? 11. Does satellite communica-tion have any serious shortcomings?

III. Choose the best answer.

1. The expression telephone exchange means …

a) a telephone number; b) a calling area; c) a switching centre; d) an electrical switch.

2. Billing machinery refers to a machine …

a) counting the amount of money you have to pay; b) sending radio signals; c) counting the amount of money you have to be paid; d) counting your tele-phone calls.

3. The verb to handle means…

a) to manage; b) to remove; c) to process; d) to determine.

4. The best explanation of the expression analog transmission might be

a) a system in which each sample is converted into a binary form; b) a system which controls telephone exchanges; c) a system which amplifies radio signals; d) a system in which a varying electrical current transmits the caller’s voice pattern.

5. The verb to deliver means…

a) to say something to someone; b) to give smth. to someone; c) to decide to do something; d) to call someone.

6. Fiber-optic cable refers to long strands

a) of specially made wood, encased in protective coating; b) of specially made glass encased in a protective coating; c) of specially made wires encased in a protective coating; d) of specially made wool encased in a protective coating.

7. The word steady means …

a) stable; b) startling; c)standard; d) straight.

8. The word to notify implies…

a) to give good results; b) to give advice; c) to give explanation; d) to give notice.

9. The best explanation of the coaxial cable might be

a) a cable consisting of long strands of specially made glass encased in a

protective coating; b)a cable consisting of a number of tubes each with a central copper wire and a shield; c) a link between two or more communication points; d) an exchange which uses microchip technology.

10. The verb to distinguish means …

a) to understand clearly; b) to perceive clearly; c) to answer correctly; d) to supplement with smth.

11. The term automatic exchange refers to a system in which

a) a small light of a switchboard alters an operator that a subscriber wants a service; b) sounds are transmitted over considerable distance; c) electricity from the battery flows through the wire and causes the buzzer to make a noise; d)the operations are performed by electrically controlled devices without any intervention of operators.

12. The flat-rate service suggests that …

a) each call involves a charge that depends on the distance between the calling and called parties; b) the subscriber is allowed an unlimited number of calls for a fixed fee each mouth; c) each call involves a charge that depends on the duration of the call; d) the subscriber must pay for each call every day.

IV. Use the right noun from those given below.

switch, satellites, strands, exchange, benefit, tone, subscriber, lag, duration, shortcoming, ringer, routes.

1. The automatic … is called by various names. 2. Once the dial … is heard, the caller dials the telephone number of the called party. 3. Each tele-phone contains a … that responds to a specific electric frequency. 4. A mes-sage-rate call involves a charge that depends on the distance and the … of the call. 5. In the local network, each … is connected to a local exchange. 6. The automatic exchange is simply called … . 7. A toll-switching machine may store several different possible … for a call. 8. For long distance commu-nication … a very important. 9. The important … of a coaxial cable is that it is efficient at carrying very high frequency currents. 10 Fiber-optic cable is made of long … of specially made glass encased in a protective coating. 11. As you know, satellite communication has one serious … .

V. Are the following statements True or False?

1. When the caller lifts a handset off the base, a steady electrical current starts to flow over the line between the user’s location and the exchange. 2. When the called party answers the telephone, by picking up the handset, the flow of current stops. 3. The automatic exchange is the lowest level of swit-ching equipment. 4. In flat-range service, each call involves a charge. 5. Today all telephone subscribers are served by manual exchanges. 6. A long-distan-ce call requires much more energy because energy is lost in the transmission. 7. Analog transmission, in which the signal is converted in series of pulses, is suitable for local calls. 8. A digital and analog signal may be transmitted in several ways. 9. A coaxial cable is more efficient than a cable composed of simple wires. 10. Coaxial cable is easy and cheap to install and maintain. 11. The optical fibers can handle hundreds of conversations simultaneously.

VI. Express the main idea of each paragraph in one sentence.

VII. Summarize the text and be ready to retell it.

VIII. Tell us about the advantages of using an automatic exchange.